Emergency Supply

//Emergency Supply Procedure

Follow these steps if you are in urgent need of medication

There may be occasions when you require prescription medication urgently, and do not have a prescription. However, it is important not to worry – the pharmacy can provide it for you. This is known as “Emergency Supply”.

Emergency Supply happens as a result of either the request of your doctor (typically for a new medication), or from you as the patient. Please be aware that as an internet-based pharmacy we are not permitted to see you in person; this means that we will still have to post or deliver your medication to you. We will ensure this happens as quickly as possible, but it is not going to be as quick as visiting a typical high street pharmacy where they can give you the medication in person.

Some Emergency Supplies are chargeable, even if you normally do not pay for your prescriptions. Moreover, some medication is not permitted to be given via Emergency Supply.


There are important procedures that we must follow, so please telephone the pharmacy to speak to a member of staff.


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Our friendly, professional pharmacists will be able to recommend the correct procedure for you to follow.